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More About Our Services & Programs

illustration of little girl walking

In 2023-2024, The Neighbourhood Group Community Services’ in-person and online programs helped improve the lives of 47,815 vulnerable people in priority Toronto neighbourhoods.

47,815

people improved their health
and well-being in 2023-2024


Childcare

11 provincially-licensed childcare centres provided safe and enriching childcare for 1,127 children, ages newborn to 12 years. Locations include:

  • Bellevue Ave.

  • Canoe Landing Centre

  • Downsview Public School

  • Harbourfront Centre

  • King Edward Public School

  • Lord Lansdowne Public School

  • Ontario St.

  • Our Lady of Lourdes Catholic School

  • Waterfront Public School

  • Winchester Public School

  • Yonge-Sheppard Centre

Children & Youth Services

Drop-in, academic and employment support, mental health, arts, recreational, mentorship, advocacy and justice programs helped 3,849 children and youth transition through the teen years. Programs include: 

  • After School Programs

  • Extra Judicial Sanctions/Measures

  • Game Changers Restorative Justice

  • Integrated Model of Care

  • Kick Start

  • Kidz Klub

  • Legacy

  • North York Youth Drop-in

  • Steps2Success

  • Summer Camps

  • Youth Arcade Studio

  • Youth Awoken

  • Youth Outreach Workers

  • Youth Recreation & Leadership

  • Weekend Youth Club

Community Development

Working alongside community members to address issues and build better neighbourhoods helped 4,616 people through advocacy, education and support. Programs include:

  • Community Dinners

  • Community Gardens

  • Community Mediation 

  • Easy-Access Voicemail

  • Financial Advocacy and Literacy

  • Neighbourhood Pods – Mutual Aid

  • Social Action

  • Teesdale Food Bank

Employment Services

Programs, workshops, training, resource centres, individual counselling and job development helped 5,182 job seekers prepare for and find employment with specialized programs for newcomers, at-risk youth, and people with mental health challenges. Programs include:

  • Better Jobs Ontario

  • Carry On

  • Connections

  • Enhanced Services

  • Employer Services

  • Moving Forward

  • New Knowledge, New Steps

  • Opportunity Knocks

  • Youth Job Connection

  • Youth Works

Housing & Housing Development

Supportive housing, eviction prevention, case management and wraparound services helped 538 people maintain their independence. Locations include:

  • Art Manuel House

  • Cecelia Murphy Building

  • Community Link House

  • Dovercourt Place

  • Jean Dudley House

  • L.L. Odette Place

  • Macey Place

  • Norm Houghton Complex

  • O’Connor House

Independent Living & Seniors

Personal Support Workers, nutritious food, recreational services and general assistance helped 5,492 seniors and adults living with physical and/or mental challenges live independently and with dignity. Programs include:

  • Adult Day Services

  • Cantonese, Korean and Mandarin Programs

  • Case Management

  • Congregate Dining

  • Home at Last

  • In-Home Services and Personal Support Workers

  • Meals on Wheels

  • Respite Care

  • Seniors Active Living Centres

  • Stroke Survivors

  • Transitional Care

  • Transportation and Toronto RIDE

Legal Services

Kensington-Bellwoods Community Legal Services helped 1,396 people living on low incomes resolve issues with tenant rights, immigration and refugee status, and income security (CPP, OAS, ODSP & OW). The clinic also provided public legal education workshops, shared information at community events, advocated for more equitable laws and policies from all levels of government and participated in community development initiatives in partnership with other agencies and non-profit organizations.

Newcomer Services

English classes, workshops and settlement support helped 4,745 newcomers successfully adapt to life in Canada. Programs include:

  • Beginners Computer Skills Program

  • English Conversation Circles

  • Healthy Lifestyle Workshops

  • LINC & ESL English Classes

  • Perinatal Settlement Support Services

  • Rainbow Connect

  • Women’s Program

Trustee Hub

Mentoring, financial and administrative assistance helped 108 community groups fulfill their mandates to improve social and economic justice. Some include:

  • Afghan Youth Engagement and Development Initiative (AYEDI)

  • Aki Wiidoogeewin

  • Healing for Scarborough

  • Lawrence Heights Parents Association 

  • St. James Resident Council

  • Wanasah

  • Youth United

Urban Health & Homelessness Services

Holistic case management, harm reduction and poverty reduction services improved the mental and physical health of 20,870 people who are living below the poverty line, including people who are homeless or marginally-housed, and those who have mental health and substance use challenges. Programs include:

  • Clinical Care and Case Management Services

  • Community Connect

  • Corner Drop-in

  • Crystal Meth Project

  • Employment Program

  • Eviction Prevention (EPIC)

  • Harm Reduction Services

  • HIV & AIDS Prevention

  • Integrated Prevention and Harm Reduction (iPHARE)

  • Kensington Market Overdose Prevention Site

  • Mobile Shelter Support Program

  • Partners for Access and Identification (PAID)

  • Peers in Emergency Departments

  • Peer and Park Outreach

  • Peer Training and Development

  • Safe Seniors Supported Housing

  • SafeSpot

  • Street Survivors

  • Toronto Community Action Team (TCAT)

  • UHN Stabilization Centre

  • Voluntary Trustee Program